Security & Data Protection

AI Dispatcher Inc. ("AI Dispatcher") takes the security and protection of customer and call-related data seriously. This page summarizes our approach to safeguarding information processed through the AI Dispatcher platform.

1. Data We Protect

Depending on your use of the Services, we may process account information, call metadata, transcripts, load-related context you provide, and technical logs needed to operate Voice AI features.

2. Safeguards

We use industry-standard administrative, technical, and physical safeguards appropriate to the nature of the data, including access controls, encrypted transport (HTTPS/TLS), and ongoing monitoring for abuse or unauthorized access.

3. Access Control

Access to production systems and customer data is limited to authorized personnel with a business need. Customer accounts are protected by authentication controls; you remain responsible for safeguarding your credentials.

4. Retention

We retain information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements, consistent with our Privacy Policy.

5. More Detail

For additional information on collection and use of personal information, see our Privacy Policy. Security-related inquiries may be sent to support@aidispatcher.online.