Legal
TCPA Compliance Statement
Last updated: August 1, 2026
AI Dispatcher Inc. ("AI Dispatcher", "we", "our", or "us") is committed to operating Voice AI calling features in a manner consistent with the Telephone Consumer Protection Act (TCPA), related FCC rules, and applicable US state telemarketing laws.
1. Scope
This statement describes how AI Dispatcher designs consent logic, disclosure practices, and call handling for outbound and inbound Voice AI interactions used by US truck carriers and freight dispatchers.
2. Consent & Lawful Use
Customers remain responsible for ensuring they have a lawful basis to place calls, including prior express consent or an established business relationship where required. Our platform includes built-in consent and disclosure controls intended to support lawful Voice AI protocols and protect MC business reputation.
3. AI Identification
Voice AI agents are designed to identify themselves clearly and communicate naturally. When a conversation requires human negotiation, the system supports live call transfer to a dispatcher.
4. Do-Not-Call & Opt-Out
Customers should honor applicable Do-Not-Call requirements and opt-out requests. AI Dispatcher provides tooling and workflows to help customers maintain compliant calling practices as part of their operational controls.
5. Contact
Questions about this TCPA Compliance Statement may be sent to support@aidispatcher.online.